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CXO Verse Policy

CXO Verse values your privacy and is committed to protecting your personal data. By using our platform, including mobile apps and websites (cxoverse.com and CXO Verse App)you agree to this policy.

We collect personal details (name, email, phone, company info), technical data (IP, device details), and usage data to improve services, personalize content, and ensure security. Your data may be shared with service providers, legal authorities, or in business transfers but is never sold or rented.

You have the right to access, update, or delete your data, withdraw consent, and opt out of marketing. We follow strict security measures, including encryption and secure servers, to protect your information.

This policy complies with applicable laws, including the Digital Personal Data Protection Act, 2023 (India).

Consent
By voluntarily providing your information, you consent to its use as per this policy.            

1. Applicability

This privacy policy outlines how CXO Verse collects, uses, stores, and discloses personal and business information provided by you while using our platform.

1.1 This policy governs:
a. The collection and use of personal and sensitive data provided by you.
b. The processing of personal and sensitive data while using our platform.

1.2 Your use of CXO Verse is subject to this policy along with the Terms of Use. Together, these form the Platform Documents.

1.3 Additional agreements you enter into with CXO Verse may also apply. If there is a conflict between this policy and such agreements, the terms of the agreements will take precedence unless stated otherwise.

2. Definitions

Capitalized terms not defined in this Privacy Policy or the Terms of Use shall have the following meanings:

2.1 Personal Information or Business Information – Any data related to an individual or company that can identify them directly or indirectly when combined with other available information. This includes names, addresses (home/work), email addresses, date of birth, voice, opinions, PAN, and similar details, unless publicly available.

2.2 Sensitive Personal Data or Information and Sensitive Business Information – Confidential company or personal data, including:
a. Passwords
b. Aadhaar details
c. Financial details (bank account, credit/debit card, or other payment information)

2.3 User Information – A combination of personal information, sensitive data, and any other information collected from you while using CXO Verse.

3. Collection of Information

Usage and Access
CXO Verse collects and processes user information only for the purposes outlined in this policy. Access to the platform requires registration with a username and password. Upon membership expiration, access to certain features may be restricted.

Prohibited Use by Minors
Minors are not allowed to use our services, and we do not collect their personal information.

Types of Information Collected

  • User-Provided Data – Information entered in forms, including name, contact details, employer details, and preferences.
  • Company Information – Data related to your employer, used to create profiles visible to other users.
  • Communications – Information shared via emails, letters, calls, or interactions with other users.
  • Feedback & Surveys – Responses provided through surveys and feedback forms.

Sensitive Personal Information
We collect sensitive data only when necessary and will inform you of the purpose and recipients. You may choose not to disclose such data, but certain platform features may be affected.

4. Remarketing

CXO Verse may allow third-party companies to tailor ads based on user interests and activity within the platform. These companies may use cookies and tracking tools to deliver relevant advertisements.

5. Advertisement

CXO Verse may display online advertisements and share aggregated, non-identifying customer data with advertisers. However, we do not share personally identifiable information. In some cases, this data may be used to deliver targeted ads.

6. Affiliates

We may share your information with our affiliates to offer related or additional services. Any shared data will be handled per this Privacy Policy.

7. Access to User Information:

7.1 You shall have the right, upon request, to access and review Your Information provided to Us. You may decline to submit identifiable information through the platform, in which case You may not be allowed to access certain features / parts of the platform. If You are a registered user, You may update or correct Your account information and email preferences at any time by logging in to Your account. Alternatively, if You believe that any of Your information held by Us is inaccurate, You may write to Us at swati.saxena@cxoverse.com. It is Your responsibility to ensure that any information You provide to Us remains accurate and updated. 

7.2 The Information collected by Us shall not be retained for longer than is required for the purpose for which the information may lawfully be used or is otherwise required under any other law for the time being in force.

8. Use of Information

We may use your information to:

  • Enhance, monitor, and manage the CXO Verse platform.
  • Conduct audits, research, and security analysis.
  • Diagnose technical issues and improve platform performance.
  • Store preferences for seamless access and better user experience.
  • Track key metrics like user traffic and engagement trends.
  • Verify identity and ensure access eligibility.
  • Deliver personalized content based on interests.
  • Respond to queries, feedback, and support requests.
  • Notify users about platform updates and changes.
  • Fulfill contractual obligations, including third-party service collaborations.
  • Enable smooth transactions for service subscriptions.
  • Ensure compliance with legal and regulatory requirements.

Public profile data may be indexed by search engines. If we plan to use your information beyond these purposes, we will notify you and provide an option to withdraw consent.

9. Disclosure of Information

We do not share your Sensitive Personal Information without consent, except when:

  • Required for contract performance where you have authorized sharing.
  • Involved in a corporate restructuring, merger, or acquisition.
  • Mandated by law or court order.

We may share Personal Information:

  • With prospective buyers or sellers in business transactions, with prior consent.
  • With third-party service providers assisting us, ensuring confidentiality.
  • To comply with legal obligations, protect rights, or prevent fraud.
  • With authorized government or statutory bodies for legal purposes.

All third parties handling sensitive data must adhere to CXO Verse’s data protection standards.

10. Links to Third-Party Sites

Third-Party Links:

  • Our website may include links to third-party websites, affiliates, or partners. These links do not imply our endorsement of their content, policies, or services.
  • We are not responsible for their privacy practices, so please review their policies before sharing any information.
  • Similarly, other websites may link to CXO Verse, but we do not endorse or validate their content.

11. Payment

  • We use Razorpay for secure payment processing. Neither we nor Razorpay store your card details.
  • Payments are encrypted following PCI-DSS security standards to ensure safe transactions.
  • Your purchase transaction data is used only for processing the payment and is not stored afterward.
  • For further details, refer to Razorpay’s terms and conditions.

12. Storage and Security

12.1  Data Storage & Protection

  • We store all collected information securely within databases controlled by us, though some data may be stored with third-party hosting providers.
  • Our databases are protected by firewalls, and access is strictly password-protected.

12.2   Security Measures

  • We use commercially reasonable safeguards to prevent unauthorized access, loss, theft, or misuse of your information.
  • Sensitive Personal Data is encrypted using SSL (Secure Socket Layer) technology during transmission.

12.3   Data Transfer & Compliance

  • Your data may be stored or processed inside or outside India. By using our platform, you consent to this transfer.
  • We take necessary measures to ensure compliance with applicable data security standards. 

12.4  Internet Risks & Liability

  • While we take strict security precautions, data transmission over the internet cannot be 100% secure.
  • We are not liable for breaches caused by third-party actions, transmission errors, or external factors beyond our control.

12.5   Incident Response

  • In case of a security breach, we will notify you promptly and take necessary corrective actions.
  • Users must report any unauthorized access, data loss, or suspected security breaches to us immediately.

13. Confidentiality

13.1  User Responsibility

  • Users with registered accounts are responsible for maintaining the confidentiality of their passwords.

13.2  Protection of Information

  • We will keep all provided information confidential, except where disclosure is legally required or permitted.

13.3  Confidential Information

  • Users may access confidential data related to other users, investors, companies, business strategies, or operational methods.
  • Such information must be kept strictly confidential and remains the property of CXO Verse.

13.4  Access to Personal Information

  • Only employees and advisors with a legitimate need will have access to Personal Information.
  • Third-party service providers may receive necessary data under confidentiality agreements to assist in service delivery.

13.5  Third-Party Sharing & Restrictions

  • Personal Information will not be transferred to third parties without user consent unless legally required.
  • We do not sell user data without consent.

13.6  Exceptions to Confidentiality

  • Confidential Information may be disclosed if required by law, regulatory authorities, or in compliance with exchange rules.
  • CXO Verse may share information with partners, advisors, and affiliates under strict confidentiality agreements.

13.7  Unsolicited Information

  • Information provided voluntarily outside the Platform’s intended use (e.g., public forums) is considered non-confidential.
  • CXO Verse is free to use such unsolicited information without restrictions.

13.8  Third-Party Interactions

  • Any information shared directly with another user may not be covered by CXO Verse’s confidentiality terms.
  • CXO Verse is not responsible for data security in user-to-user exchanges, even if conducted through the Platform.

14. Indemnity

Users agree to indemnify and hold CXO Verse harmless against:

  • Third-Party Claims – Any claims, lawsuits, damages, penalties, or legal costs arising from the violation of this Policy.
  • Legal Violations – Any non-compliance with laws, rules, or regulations by the user.
  • Fraudulent Activities – Any fraudulent act committed by the user.

15. Severability

  • If any provision of this Policy is found to be invalid or unenforceable, it shall not affect the validity of the remaining provisions, which will continue to be in effect.

16. No Waiver

  • Rights and remedies under this Policy are cumulative and can be exercised as needed.
  • A delay or failure to enforce any provision does not constitute a waiver of rights, unless explicitly agreed upon in writing.

17. Governing Law & Dispute Resolution

17.1 Grievance Officer

In compliance with the Information Technology Act, 2000, users may contact the Grievance Officer for:

  • Access requests to their Sensitive Personal Data or Information.
  • Reporting grievances related to their Sensitive Personal Data or Information.
  • Reporting security breaches regarding their Sensitive Personal Data or Information.

Grievance Officer: Jay Sampat
Email: jay.sampat@cxogenie.com

17.2 Governing Law & Jurisdiction

  • This Policy shall be governed by and interpreted in accordance with the laws of India.
  • The courts in Gurugram, India, shall have exclusive jurisdiction over any disputes, subject to the arbitration provisions outlined below.

17.3 Dispute Resolution Process

  • Negotiation: Parties will first attempt to resolve any disputes through good-faith negotiations within 15 days of a written request.
  • Arbitration: If unresolved, disputes will be referred to arbitration under the Arbitration and Conciliation Act, 1996.
  • During arbitration, both parties must continue fulfilling their other obligations under the Terms of Use.

17.4 Arbitration Details

  • Sole Arbitrator: Appointed jointly by CXO Verse and the user. If not appointed within 30 days, an arbitrator will be designated per legal provisions.
  • Venue: Gurugram, India.
  • Language: English.

17.5 Confidentiality & Injunction Rights

  • Breaches of Confidentiality (Clause 13) may not be adequately remedied by monetary compensation.
  • CXO Verse has the right to seek specific performance and legal injunctions to ensure compliance with confidentiality obligations.

18. Foreign Jurisdiction

The rights and remedies available under this Policy may be exercised as needed and are cumulative, meaning they do not exclude any rights or remedies provided by law.

  • Any waiver of rights under this Policy must be in writing.
  • Failure or delay in exercising any right or remedy shall not constitute a waiver of that right or any other rights available under this Policy.

19. Changes to the Policy

  • CXO Verse may update this Policy periodically to reflect changes in its data protection and privacy practices.
  • In case of material changes, users will be notified via email (to the registered email address) or through a notice on the Platform before the changes take effect.
  • Users are encouraged to review the Policy regularly to stay informed about updates.
  • By continuing to use the Platform and its services, users consent to the terms outlined in the latest version of this Policy.

20. Contact

20.1 Withdrawing Consent: You may withdraw your consent for the usage and processing of your information at any time by reaching out to us at the address mentioned below.

20.2 How We May Contact You: CXO Verse may contact you using the Personal Information you have provided in the following cases:

  • To ensure the proper functioning of services you have signed up for.
  • To facilitate transactions related to subscriptions or services on the Platform.
  • If you have opted to receive further correspondence from us.
  • To invite you to participate in voluntary surveys, opinion polls, or feedback sessions about our services.
  • To provide updates, alerts, and relevant information related to our services.

20.3 Getting in Touch: If you have any questions, concerns regarding your privacy, or if you need to correct, amend, or delete any personal information we hold about you, you can contact us at:
Email: swati.saxena@cxoverse.com
Address: Unit No 239, JMD Megapolis, Tower A, Sector – 48, Gurgaon, Sohna Road, 122018

21. Acceptance of This Policy

By using the CXO Verse platform, you acknowledge that you have read and understood this Policy and agree to be bound by its terms and conditions.

  • If you continue to use the Mobile Application or its Services, it will be deemed as your acceptance of this Policy.
  • If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Mobile Application and its Services.